Loyalty Program Terms & Conditions
 
Points Earning Mechanism
 
 
Customers earn 1 point for every 1 SAR
 
Points are added to the customer’s account only after the order is successfully completed and delivered.
 
 
Points Redemption Mechanism
 
 
Points can be redeemed from cart according to the tables announced on the website.
 
Points cannot be exchanged for cash.
 
The minimum redemption threshold is determined by the company and may be subject to change.
 
 
Points Validity
 
 
Earned points are valid for 180 days from the date they are added to the customer’s account.
 
After the validity period expires, unused points will be automatically canceled.
 
 
Usage Conditions
 
 
Customers are responsible for staying updated on the program’s terms and any changes that may occur.
 
Points redemption cannot be combined with other promotions or coupons unless explicitly stated.
 
 
Company Rights
 
 
The company reserves the right to modify or suspend the loyalty program, in whole or in part, at any time without prior notice, and unused points may be forfeited.
 
The company has the right to cancel points or exclude any customer in case of misuse, fraudulent activity, or violation of the terms.
 
 
General Provisions
 
 
The loyalty program is for personal use only; points cannot be transferred between accounts or sold.
 
In the event of order returns or cancellations, any points earned from that order will be deducted from the customer’s account.
 
Participation in the loyalty program constitutes the customer’s full acceptance of all the terms and conditions stated herein.